WITHDRAWAL & REFUNDS

Withdrawal & Refund Policy and Procedures

We understand that schedules change and you may need to withdraw from our dance classes. To ensure a smooth transition and maintain accurate class rosters, please review our official withdrawal and refund process outlined below.

1. Studio Season & Programming

Official Season: Our dance season runs from August through May.

Recital & June Programs: Our annual recital(s) takes place in June.

Workshops & Intensives: In June, we offer specialized Workshops & Intensives. These summer programs require a completely separate registration and are not included in or covered by regular monthly tuition.  

2. Official Withdrawal Process

Written Notice Required: All withdrawals require an official Withdrawal Request Form to be completed and submitted to the studio. This form can be found on our website and the portal (in waivers).

Two-Week Notice: The form must be submitted with a minimum of two weeks' notice prior to your final desired class date.

Notice Timeline: Your required two-week notice begins on the exact day you submit the Withdrawal Form.

Tuition Obligation: All tuition payments must be paid and remain active during this mandatory two-week notification period.

Attendance Is Not Notice: Simply stopping attendance, skipping classes, or abandoning your spot without completing and submitting the official form is not considered proper notice for withdrawal. Your billing will continue automatically.

No Pausing or Freezing: Studio accounts and tuition payments cannot be paused or frozen at any time. If you need to stop classes temporarily, you must officially withdraw.

Verbal Notice Ineffective: Phone calls, emails, or telling your instructor in person does not constitute an official withdrawal.  

3. Processing Schedule

Withdrawals and account adjustments are officially processed after the 25th of each month.

Any notices of withdrawal received before this date will be held and evaluated during the end-of-month processing period.

4. Refund & Prorating Structure

Withdrawals submitted between the 1st and 15th of the month: May be entitled to a prorated tuition refund for the remainder of the month following the two-week notice.

Withdrawals submitted after the 15th of the month: No tuition refunds will be issued for the current month.  

Recital & Costume Fees: All recital fees and costume fees are strictly non-refundable, regardless of when the withdrawal form is submitted.

Refund Issuance: Any approved tuition refunds will be issued within 30 days of your official withdrawal date.

5. Account Inactivity & Re-registration 

Account Status: When a student withdraws, they are completely unenrolled from classes and their studio account becomes inactive.  

Re-registration Fee: If you decide to return to the studio later in the season, a new registration fee will be incurred to reactivate your account.  

Outstanding Balances: Any existing balance on your account or unresolved fees must be paid in full before you can re-register or enroll in future classes. 

Any questions should be directed to the studio.


• Link to Request Withdrawal Form
click button below.

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Exceleration Studios

Contact Information

(818) 722-6291

info@excelerationstudios.com

443 Irving Drive, STE A , Burbank CA 91504

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